Mike's Carwash pulls it off through better management of employees that in turn makes these employees more productive and less likely to leave. And where did this process start? It started with management training. Exit interviews and other resources showed that their managers needed help in the areas of applicant screening, interviewing, and hiring practices. And so Mike's Carwash started to provide intensive management training that includes follow-up training at the workplace.
And the results? Stay tuned.
Monday, November 30, 2009
Human Resources-Employee Relations
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