Friday, July 25, 2008

Interviewing Candidates

We listen to what others are saying in one of two distinct ways: we either listen to respond or we listen to learn. Listening to respond means that we are formulating our response to the candidate while she is talking to us-therefore we do not really hear what the candidate is saying-we miss important information because we are saying to ourselves-"when is this person going to shut up so that I can dazzle her with my brilliant comments!"

Listening to learn means that we really focus on what the candidate is saying-we pay attention-we keep our ego in check, and therefore we learn a lot about the candidate that is not on her resume. She is telling us what we need to know to make the right hiring decision-all we need to do is listen to her.

Thanks for reading.

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In your opinion, which of the following is the most effective way to recognize an employee for a significant accomplishment at work?