If one of your employees asks a question during the group meetings that leadership can't answer, make sure that someone follows up with that employee with an answer after the meeting. This builds trust among your employees. If an employee seems distressed during the meeting, spend some time with that employee after the meeting. Maybe he/she just needs some individual attention to talk about the future of your organization.
Thursday, May 7, 2009
Monday, May 4, 2009
Recession Fatigue
If you normally do not have regularly scheduled group meetings with your employees, start them now. Strongly encourage your CEO/President/General Manager/Whatever his or her title is to talk openly and honestly with your employees during these meetings. Tell them "the good, the bad, and the ugly" about your sales volume, current backlog of orders, the general state of your particular industry, etc. Respect your employees enough to know that they can successfully handle good news as well as bad news.
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Thursday, April 30, 2009
Recession Fatigue
There has never been a better time to "spend more time with the troops." Leaders and human resource professionals need to walk away from their laptops, turn off their cell phones, BlackBerries and other mobile devices and talk with their employees. What is more important-Facebook, Twitter, and ESPN or the mental health of your employees? Talk to some human beings face-to-face for a change.
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Monday, April 27, 2009
Recession Fatigue
"Recession fatigue" is a term being used by the media these days. It certainly describes how a lot of us feel. How do we combat it? How do we "rest up"? Stay tuned for some ideas.....
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Thursday, April 23, 2009
Change
Soon after the teenagers arrived at the airport and began walking through the terminal, all of them became extremely agitated and upset. Instead of seeing the airport on television, actually being there with all of the people, the noise of the airplanes, and all of the other activities totally "freaked them out". The tour group had to leave the airport immediately.
I've never forgotten this story because it is a powerful and memorable example of how upsetting change can be to some folks.....that is, if they are not prepared for the change.
How well do you prepare your employees for change?
Thanks for reading.
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