Thursday, April 23, 2009


Soon after the teenagers arrived at the airport and began walking through the terminal, all of them became extremely agitated and upset. Instead of seeing the airport on television, actually being there with all of the people, the noise of the airplanes, and all of the other activities totally "freaked them out". The tour group had to leave the airport immediately.

I've never forgotten this story because it is a powerful and memorable example of how upsetting change can be to some folks.....that is, if they are not prepared for the change.

How well do you prepare your employees for change?

Thanks for reading.

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In your opinion, which of the following is the most effective way to recognize an employee for a significant accomplishment at work?